PLANAM Arbeitsschutz Vertriebs GmbH

„Managed Services“

Um interne Ressourcen zu sparen wurde der Betrieb und die Administration an externe Dienstleister ausgelagert.

Projekt, Zielgruppen, Aufgabenstellung	Tausch einer kompletten Infrastruktur plus Betriebsunterstützung
Leistungen	Komplette Projektumsetzung Themen: Server, Storage, Backup, Netzwerk, alles komplett redundant Rufbereitschaft 7×24 Stunden mit 2h Reaktion Monitoring mit Reaktion bei Alerts Fix- und Patchmanagement zur Vermeidung von Fehleranfälligkeit User-Helpdesk bei Fragen / Problemen
Ergebnisse	Reibungsloser Betrieb der IT, schnelle, unbürokratische Hilfe

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